To apply for hardship, send us an enquiry using this form and one of our team will be in contact with you to discuss your options. Or if you’d like to speak directly to one of our friendly customer service representatives by calling 0800 500 450.
Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
To apply for hardship, send us an enquiry using this form and one of our team will be in contact with you to discuss your options. Or if you’d like to speak directly to one of our friendly customer service representatives by calling 0800 500 450.
You can contact our call centre during the following times:
Monday - Saturday: 8.30am – 6.00pm
Sunday: closed
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Columbus Financial Services Ltd
Private Bag 94013
Auckland 2241
Things you should know
*With a Flight Centre Mastercard you earn:
When redeemed, every 1.00 Flight Centre Reward earned will equate to NZ$1.00 credit on your Flight Centre Mastercard account and may be redeemed at Flight Centre New Zealand. Flight Centre Mastercard and Flight Centre terms and conditions apply.
A minimum purchase amount may be required. An Establishment fee of $55 applies to your first LTF transaction, a $35 Advance Fee applies to all subsequent LTF transactions. Standard Interest Rate, currently 24.99% p.a. applies to any outstanding balance at the end of a payment holiday or interest free period. Lending criteria, fees, terms and conditions apply. Rates and fees correct as at date of publication, subject to change.